Returns & Exchanges
At RHINO, we stand by the durability and style of our gear, offering a hassle-free 30-day return window for all unworn apparel. If your purchase doesn't meet your expectations, we are committed to making it right through a simple exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the original items with all RHINO tags attached into the original shipping mailer or a secure box of your choice.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely fix it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email once our warehouse processes your refund.